Privacy Statement
Welcome to the privacy policy for Lady Linda. This page explains how we collect, use and protect the personal information you provide when using our site and services. We take your privacy seriously and set out here the types of data we hold, how we use it and the choices you have about your information.
Types of data we collect
We collect data necessary to provide and improve our services. This includes personal data you give us directly, technical details recorded when you visit our site and transactional records related to payments and account activity.
Personal data
Personal data covers information that identifies you, such as your full name, date of birth, address, email address and phone number. We collect this when you register an account, make a deposit, request a withdrawal or contact customer support. Identification documents may be required to verify your identity as part of routine checks.
Technical data
Technical data includes IP address, device identifiers, browser type, operating system, language settings and log data. We use these details to ensure proper site functioning, to detect fraud and to help diagnose technical issues. Location data may be used where necessary for legal or compliance reasons.
Transactional data
Transactional records cover your account balance, deposit and withdrawal history, game activity and betting history. Payment method details are collected to process transactions; full card or bank details are not stored by us unless you explicitly allow it and only where secure storage is needed for recurring payments.
How we use your information
We use personal and technical information to operate your account, process payments, provide customer support, comply with legal obligations and detect or prevent fraud. Transactional data is used to administer payments, show your activity and resolve disputes. We may also use aggregated, non-identifying data for service improvement.
Data protection practices
We protect your information using standard security measures, including encrypted connections and access controls. Access to personal data is limited to authorised staff and third-party service providers who need the information to deliver services. We retain data only as long as required for operational, legal or compliance purposes.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, improve site performance and deliver relevant content. You can manage or disable cookies via your browser settings, though some features may stop working if cookies are blocked. Third-party providers may also place cookies when you interact with embedded content.
User rights
You have rights to access, correct or request deletion of your personal data where applicable. You may also request restriction of processing or object to certain uses. To exercise these rights or for questions about data handling, contact our support team as described in your account area.
Access, correction and deletion
To request access, correction or deletion we will verify your identity before taking action. Requests are handled in line with applicable data protection law and may be subject to legal or operational exceptions, for example where we must retain records for compliance or fraud prevention.
Information sharing and third parties
We share personal data with payment processors, identity verification services and other partners necessary to operate your account. We may disclose information to comply with legal obligations or to protect our rights. All third parties are required to safeguard your data and use it only for authorised purposes.
Privacy policy updates
We may update this policy from time to time. When changes are significant we will notify account holders through the site or by the contact details you have provided. If you use LadyLinda after changes are posted, you accept the revised terms.